EU Investigates Meta for Blocking Rival AIs on WhatsApp

EU Investigation Into WhatsApp

The European Union (EU) is investigating Meta, the parent company of WhatsApp, for potential antitrust violations by blocking third-party artificial intelligence (AI) assistants on the app. The action could result in "interim measures" to preserve access for competitors while the investigation continues.

Concerns About Competition

According to the European Commission, Meta's approach limits competition in the AI assistant market. Teresa Ribera, Executive Vice President, stated: "We cannot allow dominant tech companies to abuse their position to gain unfair advantage."

Need for Quick Action

Ribera emphasized the need for quick action, as AI markets are rapidly developing. The Commission is considering implementing interim measures to ensure competition, preventing Meta's new policies from causing irreparable harm.

Changes to Terms of Service

The controversy arose in October when Meta announced updates to the Terms of Service for WhatsApp Business. The proposed update, scheduled to take effect on January 15, would make Meta AI the only available AI assistant on the platform.

Response from Meta

Meta stated that the EU's intervention is unnecessary, arguing that there are several options for AI assistants available on apps, operating systems, and external devices. A Meta spokesperson told Reuters: "There is no reason for the EU to intervene in the WhatsApp Business API."

Future Implications

The EU investigation may redefine access to AI assistants on dominant platforms. The outcome of this case could influence future regulations related to competition in technology in Europe.